Purchasing and Supply Chain Management Essay - 1769 Words

Purchasing and Supply Chain Management Assessment 1 Nessa’s Bar Report Course Code: BS1D75 Student Number: 08154619, 09046100, 09030883, 09046577, 09047735 Contents Page †¢ 1.1.1 Problem – Poor Organisation on Purchasing and Supply†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¢ 1.1.2 Solution - Poor Organisation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¢ 1.2.1 Problem - Purchasing Policy Procedures†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¢ 1.2.1 Solutions - Purchasing Policy Procedures†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¢ 1.3.1 Problem - Poor Management†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¢ 1.3.2Solution - Poor Management†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¢ 1.4.1 Problem - Costs/ Expenses†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¢ 1.4.2 Solution - Costs/ Expenses†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¢ 2.0 Recommendations†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. †¢ 3.0 Conclusion†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. †¢ 4.0†¦show more content†¦Some suppliers expect cash on receipt of goods and this can cause a cash flow problem. Negative word of mouth may be passed around trade fairs or board meetings, which will have a negative impact on suppliers considering entering in to business with `Nessa’s Bar’. 1.2.2 Solutions - Purchasing Policy Procedures A solution to this problem could be a change in the purchasing procedure of the company. â€Å"In a mechanistic structure, authority is centralised at the summit of the managerial hierarchy and vertical authority is use to control human and material resources. Mechanistic structures operate most effectively in stable environments.† (Lysons, P158) A management structure needs to be established in which everyone understands their role within the company. Also a system for dealing with paperwork needs to be organised so that a good relationship can be developed between the company and its suppliers. 1.3.1 Problem - Poor Management The company wastes a great deal of time on low value goods. Security is very expensive but necessary. The bar employs its own cleaning staff and purchase cleaning materials as needed but these disappear from the stockroom as there is no inventory method in place to control the use of these items. All members of staff have access to the stockroom and as there is no organisation there is noShow MoreRelatedPurchasing and Supply Chain Management2029 Words   |  9 PagesName : Rehen Padayachee Student No. : 71511547 Programme in Purchasing and Supply Management Module : PPSM015 – Semester 1 Assignment 01 The fundamental management tasks that I will look at is planning and organizing. Planning Planning is the fundamental element of management that predetermines what the business proposes to accomplish and how it intends realizing its goals. 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Trans And Transgender An Umbrella Term - 931 Words

Trans or transgender is an umbrella term used to describe those who move away from and do not identify with the gender that they were born. It encompasses all people who do not fit into a binary conception of gender identity or expression. It is a group with diverse identities and expressions, and that differ from stereotypical gender norms. Some transgender choose to modify their bodies to varying degrees, whether through surgeries, or hormone therapies, while others choose to live without surgical intervention, and change their body and behavior in other ways, and live as their chosen gender (Houghtaling, Melissa 2015). The most important thing to note is that transgender is not a reference to one’s sexual identity, or preference, but it is more about ones gender expression, which refers to a presentation of a person’s behaviors, interests, and/or affinities that are considered feminine, masculine, or some combination thereof (Serano, Julia. 2007). 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Implementation Challenges Emission Trading Schemes

Question: Discuss about the Implementation Challenges : Emission Trading Schemes. Answer: Introduction The assignment deals with the Qantas Airways limited, an Australian based company. The report presents an overview of the organisation. The comprehensive situation analysis of the organisation involves the analysis of the environmental forces influencing the organisation and the market it is currently operating in. Further, the paper presents the SWOT analysis of the organisation. Based on the internal and external analysis the paper defines the problem faced by the organisation. The report discusses the strategic alternatives for the organisation using Ansoffs matrix. Lastly, the report recommends strategic options for the organisations based on the analysis. Overview of the organisation Qantas Airways limited is the largest Australian based airlines dominating the countrys domestic market with 65% market share. Founded in 1920, it is the third oldest airline in the world. Qantas refers to aerial services in Queensland and Northern territory (Lucarelli 2014). The major aviation hub of the company is Sydney from which the airlines operates out and connects to all the major airports across the world. The airlines offers range of services to its international and domestic passengers. The mission statement of Qantas is to accomplish the goal of being the leader in the airline industry. To achieve its corporate mission the airlines employs all types of business strategies such as cost differentiation or leadership that are different from other airlines (Mules 2013). The Qantas problem statement is- with the increasing cost the competition in airline industry is also high. It may in turn push the customers to seek alternate options which may severely impact its business. For example, Singapore Airlines and Qatar Airways cover more routes at a lesser cost. Therefore, the business must become more profitable, efficient, and competitive in the domestic market (Lucarelli 2014). PESTEL- analysis of macro environment Political- the possibility of being hijacked is negatively affecting the business after the hijack of Malaysian airlines (De et al. 2014). The restrictions imposed on capital ownership may negatively impact the investors and the working policies. Due to internationally favourable trading policies Qantas can break trade barriers by following bilateral, multilateral, and regional trade policies (Jayasuriya and Cannon 2015). Economic- In order to increase the fuel buying powers Qantas has to employ non-monetary method as there is a fluctuation in oil prices. It needs airlines to buy large quantities of fuel by creating contractual agreements with oil suppliers. Low rate of employment in Australia is increasing the burden of cost of recruiting people from overseas. The Global Financial Crisis is the major crippling factor of economy (Zuidberg 2014). Social- Due to operations of committed pressure groups in Australia, Qantas have to deal with corporate social responsibility factors with great effort. Qantas can tap new customers by exploiting social media. Australians have high purchasing power parity which is currently not favoured by Qantas (Mizrachi and Sellitto 2015). Environment- Emissions from the aircraft significantly damage the atmosphere. It leads to air and noise pollution. Technological- Technological With the help of e-commerce it is far easier to reach the customers with services like ticketless travel. It has improved the communication system with the customers (Mizrachi and Sellitto 2015) Legal factors Negative impact on the aviation industry due to carbon tax. Therefore, travellers need to pay extra in tickets to offset costs. Further, unfair advantage due to government subsidies that are lower than the market conditions influence airlines negatively (Van Zeben 2015). Analysis of micro-environment The three main elements of micro-environment are- Competitors- Intensity of competition in airlines has been rising due to acquisitions, mergers and subsidiaries. British Airways and Singapore Airlines are threatening the market share of Qantas by providing high customers service at low price (Belobaba et al. 2015). Customers- Customers tend to opt for same services that are of high quality and are cheap. With the advancement in technology, customers tend to compare the services of different airlines using Sky Scanner. Since they have low switching cost they have high power to bargain. Suppliers- The main suppliers of Qantas that is Airbus and Boeing have less influence on fuel price. Since Qantas is highly dependent on the oil prices to maintain its profit margins, it is increasing the bargaining power of the limited suppliers (Lucarelli 2014). SWOT analysis Strengths Weaknesses Opportunities Threats Adoption of new technology is attracting the customers for example use of Mobile Check-in service for 2D barcode image which in turn sends notification to the customers mobile; good connectivity across the world; Best operational facilities in the class; High brand value recognition Disputes with major union in Australia; Increased operational cost Inappropriate management after merging with British airways Only 13 internatuioanl flights Qantas recruits overseas human resources for its engineering and the maintenance department but does not provide adequate training and development programs. Therefore, they may, lack required knowledge and qualification to maintain aircraft; damage the brand image and customer loyalty; Engineers strike for holidays which can affect the companys safety first strategy. Can operate into more inland domestic and international routes; Increase travels by exploiting social media and offer loyalty bonus to its customers When competition is huge it can increase its Jet star operations (low cost airline of Qantas) Current situation may be effected due to changes in Fuel prices, fluctuating political situation, environmental problems, economic crisis and deregulation. Rise in cost may affect the passengers frequency of travel by aeroplane which may affect the business revenue. Deregulation may push Qantas to focus on low cost rather than safety and services. (Source: Lucarelli 2014) Define organisations problem Based on the analysis the threats commonly effecting Qantas includes low cost airlines, fuel cost, employment crisis, and alternative transportations. The suppliers do not have much control over the fuel prices. As operators are highly competing with each other in terms of price there is an intense increase in rivalry. Since there are many alternatives of transportation such as bus and car there is an increasing number of substitutes although not very effective. It is in turn increasing the buying power of the customers. The competitors are following the foots steps of Qantas in employing its two brand strategy that is establishing its low cost Jester. It helps to gain competitive advantage in the market. Therefore, Qantas must adopt alternate strategies to sideline the competition in the market. Ansoffs matrix For developing its growth strategies, Qantas can adopt a tool such as Ansoffs product/market expansion grid. Ansoffs matrix provides strategic alternatives for accomplishing the organisational objectives. The four main areas of Ansoffs matrix are- Market Penetration As the existing products of the Qantas airlines are marketed to its present customers, the company can increase its revenue by repositioning its brand, promoting the product and so on. The company however, do not seek any new customers as the product is not altered (Lucarelli 2014). Market Development The company cannot develop its market without marketing the existing products in the new region. The same products when marketed to the new audience it leads to market development (Gegg et al. 2014). Product Development Quantas existing customers requires new products. Therefore, the organisation must replace the existing products with the new and innovative ones such as high speed Wi-Fi connectivity and Smartphone support in cabin. When the existing models of the products are updated at cheaper price than its competitors and marketed it leads to the product development. It can focus more on economy class rather than first class (Jayasuriya and Cannon 2015). Diversification Diversification is achieved when new products are marketed to the new customers. Qantas can achieve related diversification by introducing new products in the familiar market for maintaining profit margin example low and premium fares, short and long haul, business and leisure or investment in rail business (Mules 2013). Recommendations There is need of installing modern devices such that aircraft produces less pollution. To increase the productivity Qantas must use advance technology in remodelling its aircraft. Increased use of IT ensures higher operational efficiency (Wallace and Omachar 2016). Qantas may employ lucrative and low pricing strategy (Zuidberg 2014). It must increase the international routes to overcome competition with Singapore airlines and Qatar airlines. Qantas must capture new markets as there is increasing number of immigrants. It must increase the training and development programs for creating highly competent workforce and recruit best engineering that can fulfil the customers satisfaction and preserve the companys objectives. Therefore, it needs to invest huge money for which it needs to maintain stable financial situation both in present and the future. Another way to make the passengers happy is through alliance (He and Balmer 2017). Qantas must collaborate with both domestic and internati onal companies for example popular hotels. It must employ strategic schedule planning to prevent delays (Wu 2016). De-regulation being one of the potential fallout adopting a corporate level strategy will be the long term approach that can focus on cost reduction. It must employ a business level strategy that focuses on need for differentiation and greater sharing of the wallet schemes. It is the only way it can respond to the external environment and succeed (Wensveen 2016). Conclusion Qantas Airways Limited has successful business strategies. It has strong brand reputation in the global due to its customer friendly services and advance technology, and emphasise on customer safety first. It also applies its core competencies to address customer needs However, it needs to focus on its weaknesses to overcome domestic and international competition. It needs to adopt strategic options to improve its market share, brand loyalty and high quality standards to accomplish its mission objectives. References Belobaba, P., Odoni, A. and Barnhart, C., 2015.The global airline industry. John Wiley Sons. De Fu, S.C., Tse, P.P., Mathivanan, G. and Chaidaroon, S.S., 2014. Caught in The Air: Suspension of Tiger Airways Domestic Flights in Australia Implications for Stakeholder Management.NIDA Case Research Journal,6(2), pp.129-140. Gegg, P., Budd, L. and Ison, S., 2014. The market development of aviation biofuel: Drivers and constraints.Journal of Air Transport Management,39, pp.34-40. He, H.W. and Balmer, J.M., 2017. Alliance Brands: Building Corporate Brands through Strategic Alliances?. InAdvances in Corporate Branding(pp. 72-90). Palgrave Macmillan UK. Jayasuriya, K. and Cannon, D., 2015. State transformation and resource politics: Australia and the regional political economy.The Pacific Review,28(3), pp.391-410. Lucarelli, G., 2014. The corporate strategy of Qantas Airways. A case study. Mizrachi, I. and Sellitto, C., 2015. Building a Facebook Strategy: Some Insights From Australian Accommodation Small Tourism Enterprises (STEs).Journal of Quality Assurance in Hospitality Tourism,16(1), pp.63-79. Mules, R., 2013. The long haul: The QANTAS-Emirates Alliance.Busidate,21(3), p.2. Van Zeben, J.A., 2015. Implementation Challenges for Emission Trading Schemes: The Role of Litigation.2016), Research Handbook on Emissions Trading, Environmental Law Series, Cheltenham: Edward Elgar. Wallace, A. and Omachar, A.E., 2016. Effects of Green Procurement Practices on Operational Efficiency at Kenya Airways Limited, Kenya.Imperial Journal of Interdisciplinary Research,2(7). Wensveen, J.G., 2016.Air transportation: A management perspective. Routledge. Wu, C.L., 2016.Airline operations and delay management: insights from airline economics, networks and strategic schedule planning. Routledge. Zuidberg, J., 2014. Identifying airline cost economies: An econometric analysis of the factors affecting aircraft operating costs.Journal of Air Transport Management,40, pp.86-95.

Pedro Noguera’s “Unequal Outcomes, Unequal Opportunities Closing the Achievement Gap in Berkeley” and Tracking Essay Example

Pedro Noguera’s â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley† and Tracking Essay Fabienne Germain Professor Massey EDU 301 Tracking Paper In Pedro Noguera’s â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley† and the video â€Å"Off Track: Classroom Privilege for All†, both the video and the article talks about the negativities of the tracking system in the schools. They get into how the tracking system has divided the students in ways that we didn’t realize. Both the article and video shows how the students are put in this tracking system where not all students benefit in. There are some students, mostly minority students are put in lower level courses that is not beneficial to them or helps them reach their full potential. For a long time this tracking system has been here in many schools but yet there has not been any changes made to stop this tracking system from continuing in the schools. There are many factors that lie behind this system that would make it difficult for anyone to stop this problem. In the video â€Å"Off Track: Classroom Privilege for All†, the students and teachers of Montclair High school talks about the effects tracking has towards the students. We will write a custom essay sample on Pedro Noguera’s â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley† and Tracking specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Pedro Noguera’s â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley† and Tracking specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Pedro Noguera’s â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley† and Tracking specifically for you FOR ONLY $16.38 $13.9/page Hire Writer There are students and parents that don’t realize that the students are being tracked in the schools. For minority students, the concept of them being in the lower level seems to come natural for them. They become used to the fact that if you were a student of color or from a lower economic background, you belonged in those lower levels. If you were white or had a higher economic background, you were more likely to be in the higher level courses. While looking at the video, there are students that are concerned about how they are being leveled in the school because they are being deprived from getting the education that they need. There are students in the video that complain that they are put in the lower levels and the teachers and administrators of the schools think that they are not capable of doing work that the higher level students are doing. One of the students says that there is a â€Å"race division† in the school. No matter how unfair the tracking system is, it’s not going to be changed because everyone is used to it. While I was watching the video, there were some quotes that came up that interest me. One of the quotes in the video says, â€Å"For a school to be culturally responsive, the curriculum has to reflect the various cultures within its student body†¦the curriculum has to reflect its student body, its town, its world. † This quote caught my attention because students should be able to feel connected with the curriculum being taught to them. To feel connected, the student must relate to what they are being taught. That is where the teachers come in. The teacher doesn’t only need to stick with what is written in a textbook. If the teacher is about to make the student visualize the topic through things that is current in their lives, the students would be more likely to understand what is being said to them. Students always wonder about how they can relate with what the teacher is teaching them. They become bored when they see the teacher continues to lecture them. There are students that don’t mind the lecture because they feel as if they need to listen to the lecture to get a good grade. Some students struggle with the curriculum because they aren’t interested in what the teacher is telling them. Because they aren’t interested, they tend not to pay attention which leads to them not doing well in school. In Montclair High School, the students that are affected by tracking struggle to keep up their grades no matter what level they are in. The students in the lower levels want to be able to connect with the curriculum they are being taught just like the students in the higher levels. In the article, â€Å"Unequal Outcomes, Unequal Opportunities: Closing the Achievement Gap in Berkeley†, Pedro Noguera talks about the negative outcomes of tracking in Berkeley High School in California. The students at Berkeley are separated because for a long time the school has been putting the students through a tracking system that isn’t necessary. Noguera says in the article that there are two schools within one school. There are different academic levels in the school which separates the students racially and economically. The upper level students consist of majority white students, Asians, and students of high economic status. The African American, Latinos, and low income students are in the lower levels. As we can see, the minority groups have always struggled in the education aspect. It is not like they aren’t capable of doing the same work the upper level students are doing. Some students are placed in those lower levels because of standardized testing. Some are put in the lower levels because they are so used to being so they don’t even try to perform well in school. Some of the students don’t even have someone to fight for the right for them to get equal education and say that they don’t deserve to be in those levels. This causes them to have a disadvantage and the problems stay the same. The students in Berkeley high has gotten used to the fact the African American and Latino has always trailed behind the White students when it comes with school. People assume that because the minority students come from families that have low incomes and some have families that don’t have that much education, they automatically think they are incapable of being in a higher level. Due to that assumption, Black and Latino students tend not try to prove them wrong. They feed into the assumption and they give up on trying to do better than what they are expected of them. As for the teachers and the parents, they don’t give any effort in trying to change what’s going on. They just leave it alone and go by â€Å"it’s normal† excuse while the percentage of minorities passing school decreases each year. The White students in Berkeley High School have more of an advantage then most of the Black, Latino and other minority groups. The white students have the support of the teachers and their parents. The parents has gone to teacher parent meetings, board meetings and just been involved with their child’s academics. While the minorities choose electives like sports or art, white students and their parents choose electives like a language or another math or English course. They get themselves well prepared for college intellectually and graduate on top of their class. They have opportunities in front of them because the white students have teachers and parents that take the time to invest more in their future. The Black and Latino students don’t have as much support as they are supposed to for them to do better. That is why some of the minority students lack motivation and confidence in themselves to do better in school and achieve an education. It is up to the teachers and parents that care to step up and try to change the system of the school. Minority parents are misrepresented in the school because they don’t participate in the school forums and meetings. That is why teachers need to step and get some of the parents together and demand a change for the students so the students can graduate and be well prepared for college. Tracking is a very serious issue in schools today. I went through the tracking system which was horrible for me. I had AP courses and some regular courses, however, I had to try the best that I could in order for me to do better. My parents didn’t finish college, however, they were smart enough to help me with through school and motivate me. When reading the article and watching the video, I automatically thought about when I was in high school. The upper students had majority white students. There were Asian, Black, and Latinos in the upper level but there were a small percentage of them. The students in the level that were average had more of a mixed amount of student, however, more minorities. The lower levels were majority Black, Latino and a small percentage of white students that came from low income families. My school was very diverse because everyone was friends with everyone, however, academically, you could see the division between the students. It wasn’t fair to a lot of the students because many students were deprived from learning certain things because of the level they were in. Just like in Berkeley and in Montclair, it seems like something that was normal because we all got used to it. Every student should be able to learn as much as they want. They shouldn’t be limited in what they are learning because of the level they are in, racial background or economic status. At the end of the day, everyone is going to have to experience how the real world is and everyone needs an education in order to get where they are going. And in the world, there are no limits in how much you can learn so there shouldn’t be a limit in school.

Media and Politics essays

Media and Politics essays American politics have been quite a spectacle because of the influence of mass media and the way that American politics are run. Ideally, mass media is supposed to make it easier for people to participate in political decisions, understand how the government works, and hold government officials accountable. But in this day and age, the media is often used to manipulate and obscure the true form of political issues. Transparency in politics means to be seen through. People want to be able to see through what is going on in the head of the politician, so they turn to the media to give it to them. But instead, the people are like sheep. They see someone on the television and automatically assume that whatever they say is the truth because they said it on television. One strategy that politicians use is the diversion of attention. The attention of a group of people can be diverted by meaningless facts and words. With their minds somewhere else, it is harder for the public to recognize the real issues and separate the truth from fiction, thereby consuming time and attention. Another strategy used is the supplementation of reality. The politician seeks not to address the real issues, but instead to shift the ground of battle to issues of information management and technical questions of procedure. This insures that he/she will know what they are getting into before it actually happens. Th ese new issues can easily divert the attention of a large amount of people and the new issues often replace the old ones, now making the speaker a hero. Transparency can be a tricky tactic, but it is highly effective for the politician and can be beneficial to the election results. Transparency can easily change the thought process of a lot of a mass audience and is one way that the media has changed American politics. The television is an amazing medium for transferring and receiving information. Many differen ...

9 tips for handling difficult customers

9 tips for handling difficult customers Every business, in every sector, in every industry, is filled with difficult clients or customers who make doing your job 10 times harder than it has to be. After a long day of work, it can be enough to make you rage out†¦ or crumple into a ball and weep. When you feel like you’re going to lose it, try these 9 helpful strategies instead. 1. Show how well you can listen.You know they’re totally in the wrong, but they don’t understand that yet. They’ve got the situation or the facts all incorrect and you just can’t bear to hear them rehash details that don’t make sense. All they hear from your impatience is that they’re not being heard. Try just letting them get it all out. Listen patiently to what they have to say. Let them vent. It will help you set them straight if you understand their position better first and if they feel like you’ve been paying attention.2. Show empathy.Forget for a second that this person is rude, mean , and wrong. Whatever their problem, they really want you to understand and help them. Repeat back what you hear as the major issue. Express your genuine regret that they’re having a rough time, and show an honest willingness to help. Even if you have to fake it, use eye contact, body language, and verbal cues to show you care and are engaged. Don’t talk over your customer- this just feels like a power play. Let them finish first.3. Talk slower and sweeter.Just because your customer raises his or her voice doesn’t mean you have to respond in kind. Lower your voice and slow your speech down. The calming effect can be immense. You can still be firm- the last thing you want to do is show your fear. But try to inspire the client to relax just with the way you’re speaking.4. Look for nuance.Is their ire coming at you from a place of anger, anxiety, annoyance, or frustration? Getting a more specific sense of where their wrath originates can help you figure out how to tackle neutralizing it. Look at the situation from their point of view and try to figure out what may have triggered their (over)reaction. See if there’s anything you can accept blame for or fix easily, and start with that.5. Imagine you have an audience.If you’re having a hard time keeping your cool, just imagine you’re not alone. Rather, pretend you’re in a room full of clients or customers. Imagine this audience of people is judging your company on your merits as a problem solver. Keep the tone confident and cool. Playing this trick on yourself is a great way to stay professional and courteous, even when you want to scream.6. Find your foothold.Is there anything, in your customer’s tirade that makes a little bit of sense? Look for something you can work with- break down the rant into manageable, actionable chunks and talk your customer through those. Finding even one thing you can solve immediately, however small, can really diffuse a sit uation and make a customer feel heard and respected.7. Pretend to be wrong.If you flip the tables and start agreeing with everything your customer says to the point of taking all the blame upon your shoulders (where it doesn’t belong), you might just find the customer will soften and start saying things like, â€Å"Well, I understand it’s not your fault.† It’s a bit of a hit-or-miss strategy, but can be super effective in certain situations.8. Give them a parting gift.Your biggest goal as a liaison for your company is to repair the relationship. See if you can give your customer a voucher or a bonus discount of some kind- anything to make them feel they’ve â€Å"won.†9. Don’t take it personally.At the end of the day, some customers can’t be reason with and some people are irrationally angry. It’s not about you. It’s probably not even about the company. Let it wash right off your back. Don’t take it home.

Is it Cost-Effective to Invest on Simulation Training in order to Dissertation

Is it Cost-Effective to Invest on Simulation Training in order to Improve the Management and Leadership Skills of the Doctors - Dissertation Example ng the doctors’ level of confidence, the provision of simulation programmes is also useful in terms of improving the medical doctors’ competency and patients’ safety. Without the need to practice on patients who are admitted to the hospital, Temple (not known) mentioned that the use of simulation technique will provide each of the doctors the opportunity to review and learn from their own errors and actual performance results. Considering the significance of simulation training programmes over the learning outcomes of the doctors, this study aims whether or not the use of simulation training is cost-effective in terms of improving management and leadership of doctors. To improve the quality of healthcare throughout the United Kingdom, the National Health Service (NHS) is promoting medical leadership and management. In line with this, a literature review will be conducted to examine the attitude of the healthcare institutions and people from the academic world wit h regards to the NHS’ active promotion on healthcare management and medical leadership. In general, the NHS is a publicly funded health care organisation. Therefore, in response to the growing healthcare demands in the United Kingdom, the NHS management team should be made responsible and held accountable when it comes to utilising the most out of its investment fund. In order to examine whether or not it is necessary on the part of the NHS to promote the use of simulation training gadgets for doctors, a literature review will be conducted to determine the importance of teamwork, collaboration, and inter-professionalism in the role and responsibilities of the doctors followed by examining the impact of simulation training on teamwork and doctors’ overall work performance. Eventually, this study will... The scope of this study includes examining the attitude of the healthcare institutions and people from the academic world with regards to the NHS’ active promotion on healthcare management and medical leadership, determining the importance of teamwork, collaboration, and inter-professionalism in the role and responsibilities of the doctors, examining the impact of simulation training on teamwork and doctors’ overall work performance; identify possible future improvements with regards to the use of simulation training devices for doctors, and determining how simulation technologies could affect healthcare management and medical leadership throughout the United Kingdom. Furthermore, this study will also determine whether or not the investment on simulation training is cost-effective in terms of improving management and leadership of doctors. Aside from justifying that not all of the NHS’ investment on training simulation programmes for doctors is effective in terms of improving their knowledge and skills on healthcare management and medical leadership, this study will also provides some suggestions on how the NHS will be able to effectively fulfill its healthcare objectives.

Basic Critcal Thinking Essay Example | Topics and Well Written Essays - 500 words

Basic Critcal Thinking - Essay Example ls, Chaffee (2012), the following steps were recommended: (1) to develop a more in-depth understanding of oneself; (2) to discover the possibilities given that the goals are current and updated; (3) be able to envision a reported three-dimensional picture of the future that incorporates goals and aspirations; (4) construct a mental plan for details strategies to achieve defined goals in specific time frame and in overcoming potential barriers or obstacles; (5) modify the goals or plans according to new inputs but retain a consistent framework of goals, as needed (p. 13). An important decision in one’s life that would have to be made in the near future is finding the appropriate employment where one’s educational pursuit would be put into effective use. As such, one’s professional short-term goal is to find a good job with competitive pay and where one’s knowledge, skills and abilities would be appropriately honed and developed through work experience and through interaction and relationship with others. Find a good employer right after graduation where the employer would provide competitive pay and benefits; and where one’s knowledge, skills and abilities would be appropriately honed and developed through the work experience and through interaction and relationship with others. From one’s educational background, the possible courses would be locating organizations that belong to the top 100 organizations in the U.S. in terms of providing good benefits, according training, and being socially responsible. Another choice would be to streamline options to areas which are close to one’s residence. Likewise, selection process could also ensue after all applications have been sent and organizations that respond positively would be selected according to the exemplary image reported and accessed through research. From itemizing each alternative, a pros and cons analysis would illuminate one on the best option to select. For example, if two organizations

Henrik Ibsen’s A Doll’s house Essay Example for Free

Henrik Ibsen’s A Doll’s house Essay Henrik Ibsen’s A Doll’s house is all about women’s rights. We can infer from the theme of the novel that the author Henrik Ibsen was a strong Feminist as he created characters that fought for the rights of women. The central character of A Doll’s house, Nora fought for the same cause. Nora attempts to become a strong individual even though she was being locked in a male dominated world. Her husband Torvald’s dominating nature was the one that was preventing her from become self motivated. She appeared inexperienced, naive and vulnerable till the end when she surprised everybody by boldly leaving her husband and children to live an independent life. Nora’s world appeared to be so childish that the author has named it as a ‘doll’s house’. She appeared as an alien to the real world with no real world experience. She was even found humorous in few incidents. But we can see the same Nora being serious and trying to be superior as she says â€Å"one isnt without influence. This shows the feminist views of the character or the author. A Doll`s house speaks about women’s rights. Even though Nora is constructed as immature and silly, we can see that this nature is enforced by the society around her. However her true nature was destined to be revealed later. Nora is found to be an independent woman who was restricted within the ‘dollhouse’ by her husband. Her life was like that of a butterfly that is trying to get out of the cocoon to show its true colors. We can see Nora striving, throughout the play, and finally unveiling her original self. She is indeed a classical hero. She was submissive to her husband and was enthusiastic and smart. We can say that Nora was always right in her attitude as this was the best she can be towards her dominating husband. Towards the end of the play she discovered herself and took the big shocking decision to leave her husband and children for ever. The feminist ideologies of Nora were revealed in the end of the novel. She was found subordinate to her husband Torvald who believed that women are frail and can never make decision of their own. However finally Nora gets hold of her individuality and dares to take the great decision to abandon her husband and children. Nora’s great passion for life and her strong feministic beliefs stimulated her to take the decision of her life. She courageously broke away from the doll house that appeared as a prison for her all through these days. Nora was always under the care of someone, first with her father and then with her husband. Nora was a materialistic, impulsive and babyish. But Nora appeared as a bold woman in the final scene of the play. We can see Nora the classical hero walking out of her house in the final scene to live her life. All this makes us doubt whether she was pretending to be silly all through these days to adjust with the patriarchal oppression she was suffering from her husband Torvald. Nora finally becomes fully independent to renounce the false union of marriage and the burden of motherhood. She says â€Å"Never see him again. Never. Never. Never. Never see the children again. Them too. Never. never. Oh the icy black water! Oh that bottomless that -! Oh, if only it were all over! Now he’s got it he’s reading it. Oh, no, no! Not yet! Goodbye, Torvald! Goodbye, my darlings. † Nora was the upholder of women`s rights. She struggled against the selfish, stifling, oppressive and dominating attitude of her Husband Torvald and the society which he represents. Nora journey lead to her self-discovery as she fought against the exploitation of women by men. Torvald represents the orthodox society and Nora is the advocate of feminism. Torvald did not give any privilege to Nora and called her silly names throughout the play. He called her ‘squirrel’, ‘lark’, ‘little skylark’, ‘little songbird’, ‘little person’, ‘little woman’, and ‘little featherhead’. Torvald never forgot to use the word ‘little’ before these names. He considered her as ‘little’. He was also very possessive and always used ‘my’ before these names. Torvald never considered Nora equal to him. He thought she is inferior to him. The feminist beliefs of Nora rise up at last and she comes to know that she has been a foolish doll in a toy-marriage and walks out of her house slamming the door behind her and surprising Torvald. Nora was just considered like any other possession of Torvald. She was not given any humane privilege. The feminist beliefs of the author hated this attitude of Torvald and encouraged Nora to break away one day from the ‘doll house’. Nora recognizes her rights at last and is awakened. She stops pretending to be what she is not. She became a strong woman and takes control of her own destiny. Torvald considered his wife, children and status symbols and had a very narrow definition about marriage. He thinks that it is the duty of the wife to be good to her husband and children. She deems women as helpless creatures separated from reality and moral force. The author highlighted the self realization of the main character Nora and the way she becomes an example to feminist ideology. The novel thus becomes an extraordinary work in which a man portrays strong feminist ideologies. The attitude of Nora reveals the strong feminist views of the author. Nora always wanted to get out of the clutch of her husband as she says to Rank and Linde â€Å"I’ve the most extraordinary longing to say: ‘Bloody hell! ’† She finally gets out all her social and traditional commitments and obligations as become free as a hero. She is such a classical character that our hearts are with her even though she took the pitiless decision to leave her moral husband and innocent little children. She can be called as a hero as a fought for a good cause, the freedom for the weaker sex. The position of women in the 1800s, during the time of Nora was too low. They lived as housewives with no right to vote, own property, and make any significant transactions. Nora recognized her slavery and preferred to break away and live a life with freedom. It is nothing but her courage to fight against oppression made her the most admirable stage heroine of the century. What she has done is perfectly justifiable in the light is modern ideology and culture. She was just being a model to the women of modern days. She stepped into a wider world and making her husband understands that he is not the noble person that she expected him to be. She understands that she can no longer continue as a shadow of her husband. She turned out to be a classical hero in the contemporary male dominated society that oppressed women to the core and considered them as a second-class citizen.She just initiated an awakening and made a classical turn in history. Sources Ibsen, Henrik. ‘A Dolls House’. Introduction to Literature: Reading, Analyzing, and Writing. Englewood Cliffs: Prentice, 1990. Henrik Ibsen. Dolls House: The Wild Duck: The Lady from the Sea . J M Dent Sons Ltd, 1979. Marianne Sturman. CliffsNotes on Ibsens A Dolls House Hedda Gabler. Cliffs Notes, 2003. Egil Tornqvist. Ibsen: A Dolls House. Cambridge University Press, 2004. Henrik Ibsen A Dolls House and Other Plays. Penguin Classics, 1965.

Latin America: A Legacy of Oppression Essay -- essays research papers

Latin America: A Legacy of Oppression When the Europeans first arrived in Latin America, they didn’t realize the immensity of their actions. As history has proven, the Europeans have imposed many things on the Latin American territory have had a long, devastating effect on the indigenous people. In the centuries after 1492, Europeans would control much of South America and impose a foreign culture upon the already established civilizations that existed before their arrival. These imposed ideas left the continent weak and resulted in the loss of culture, the dependence on European countries, and a long standing ethnic tension between natives and settlers which is evident even to this day. The indigenous people of South America, which included the Aztec, Olmec, and the Maya cultures of Central America and the Inca of South America, had developed complex civilizations, which made use of calendars, mathematics, writing, astronomy, the arts, and architecture. Unfortunately for them, the Europeans cared little about the culture they would be obliterating, and cared more about their own ulterior motives. Before the influence of the Europeans, the different tribes scattered throughout Latin America would be viewed by â€Å"western† standards as somewhat barbaric. The European friars were horrified by native practices and felt obligated to â€Å"eliminate† them. (Gibson 72) An extremely Christianized view of the natives was formed which viewed them as ignorant pagans. Some accounts reported that, â€Å"The natives were so savage and stupid as to be beyond belief. For the say, these early tribes were bestial, and that many ate human flesh; others taking their mothers and daughters for their wives, besides committing other great sins, having much intercourse with the devil, who they served and held in high esteem†(Hanson 29). This extremely biased thinking was common in the era of colonization among settled Europeans and sparked a crusade of Christianity on the aboriginal tribes to â€Å"westernize† their civilizations. The Europeans felt free to do this because they â€Å"found no native tradition worth preserving and where the Indian element was absorbed almost imperceptibly into the alien† (Salas 42). The European powers hid under a veil of Christianity to gain support for the underlying atrocities they were committing to the people of Latin America. The European government’s main goal ... ...s, 1966 Hanson, Earl Parker. South from the Spanish Main, Delacorte Press, 1967 "Latin America." Encarta. CD-ROM. Seattle: Microsoft, 2001. Leon, Juana Ponce de. Our Word is Our Weapon, Seven Stories Press, 2001 Liss, Peggy K. and Liss, Sheldon B. Man, State, and Society in Latin America, Praeger Publishers, 1972 Lyon, Patricia J. Native South Americans: Ethnology of the Least Known Continent, Little, Brown and Company, 1974 McDonald, Ronald H. and Ruhl, J. Mark. Party Politics and Elections in Latin America, Westview Press, 1989 â€Å"The Peace of Latin America.† National Geographic October 1905: 479-480 Picon-Salas, Mariano. A Cultural History of Spanish America, University of California Press, 1963 Radin, Paul. Indians of South America, Doubleday, Doran & Company, Inc., 1942 Ribeiro, Claudio de Oliveira. â€Å"Has Liberation Theology Died?† The Ecumenical Review Jul. 1999: 304 Toplin, Robert Brent. Slavery and Race Relations in Latin America, Greenwood Press, 1940 Veliz, Claudio. The Centralist Tradition of Latin America, Princeton University Press, 1980

American reform movements of 1825-1850 Essay

In the period from 1825-1850, a majority of the reform movements in the United States sought to expand democratic ideals. However, some did so indirectly and unintentionally. The reform movements were spurred by the Second Great Awakening, which began in New England in the late 1790’s, and would eventually spread throughout the country. The Second GA differed from the First in that people were now believed to be able to choose whether or not to believe in God, as opposed to previous ideals based on calvinism and predestination. According to Charles G. Finney, the role of the church is to reform society. In 1834, he said, â€Å"When the churches are†¦awakened and reformed, the reformation and salvation of sinners will follow.† Finney had been influenced by Second Great Awakening ideals. He goes on to say that â€Å"drunkards, harlots, and infidels† would also be converted do to reform by the church. In this sense, the Second Great Awakening helped expand democratic ideals by bettering the moral standards of the common man. In 1835, Patrick Reason created an engraving depicting a black female slave in chains. Above her is the quote, â€Å"Am I not a woman and a sister† This reflects how the abolition and women’s movements often tied into one another. Both of these movements helped expand democratic ideals in that they desired increased rights (specifically suffrage) for minorities. However, women and blacks were simply trying to increase their own influence in society, and were not otherwise looking to expand democratic ideals for the benefit of everyone (Native Americans, Irish immigrants, etc.). The Grimke sisters (Angelina & Sarah) were southern abolitionists who also played a role in the Women’s Movement. Susan B. Anthony, a Quaker, and therefore opposed to slavery on moral grounds, also played a role in both movements. Anthony was a disciple of Eliizabeth Cady Stanton. Nativism was also an important reform movement of this time period. Nativism was the belief that only white Anglo-Saxon Protestants should be allowed suffrage and other rights. People believed this partly from fear of a  Catholic takeover, and partly because they did not want foreign immigrants competing with them for jobs. Samuel Morse was a key supporter of nativism. In his Imminent Dangers to the Free Institutions of the United States, written in 1835, he stated â€Å"that no foreigner who comes into the country after the law is passed shall ever be allowed the right of suffrage.† The law he referred to was a proposed law to replace the current Naturalization Law of the time. This movement did not seek to expand democratic ideals. Education reform was also an important movement of this period. Universal manhood suffrage created the need for education reform. The common laborer began to demand education for his children. This movement sought to expand democratic ideals in that more educated people meant more people would be able to be productive members of society. Emma Willard played a role in this movement as well as the Women’s Movement. She opened the Troy Female Seminary in 1821, which trained women to be members of the clergy. William H. McGuffey invented the â€Å"McGuffey Reader.† This was a standard reader that all children read based on their grade. In a passage from a McGuffey Reader from 1836, a poor young boy discusses how his parents are â€Å"very good to save some of their money in order that I may learn to read and write.† He is referring to tax-supported public schools, which were a result of the education reform movement. Alcohol abuse was becoming widespread throughout the early 1800’s. This was due in part to Elijah Craig’s invention of bourbon in 1789. Alcohol abuse led to decreased efficiency of labor, which was a problem for businessmen and consumers alike. The Temperance Movement began in an effort to end alcohol abuse. The American Temperance Society was formed in Boston in 1826, and urged people to give up alcohol. Neal Dow supported prohibition, and is considered the â€Å"Father of Prohibition.† He supported the Maine Law of 1851, which prohibited the manufacture and sale of alcohol. William Lloyd Garrison was an abolitionist who also supported temperance. An 1846 cartoon entitled â€Å"The Drunkards Progress. From The First Glass To The Grave† shows what a detrimental effect alcohol had on the life of the common laborer. The Temperance Movement sought to expand democratic ideals in that it protected the common man from himself. It improved the common man’s productivity as well as his well-being by discouraging him from the evils of alcohol. The Seneca Falls Convention of 1848 sought to expand democratic ideals more vigilently and radically than perhaps any other event of any movement. Lucretia Mott and Elizabeth Cady Stanton both played important roles in the convention. They produced a â€Å"Declaration of Sentiments† which stated that â€Å"all men and women are created equal.† They also produced a resolution formally demanding women’s suffrage. In an excerpt from the Seneca Falls Declaration (August 2, 1848), Stanton states that the women are â€Å"assembled to protest against a form of government, existing without the consent of the governed–to declare our right to be free as man is free.† Here she refers to the government-by-social contract philosophy of John Locke. She goes on to declare that â€Å"strange as it may seem, we now demand our right to vote according to the declaration of the government under which we live.† Here she refers to the Declaration of Independence of 1776, which stated that â€Å"all men are created equal.† Dorothia Dix travelled over 60,000 miles touring asylums across America. Her journals would help spread the idea that crazy people were actually mentally ill, and did not simply choose to be crazy. Her work led to 15 new hospitals and improved conditions in current hospitals of the time. While she did not seek to expand democratic ideals, she did improve the conditions in asylums, which is an indirect increase in the rights of the mentally ill. In the period from 1825-1850, a majority of the reform movements in the United States sought to expand democratic ideals. However, some did so indirectly and unintentionally.

Grammar in Context

Elbaum, Sandra. 2001. Grammar in Context 3rd ed. Boston: Heinle & Heinle Publishers. Grammar in Context by Sandra N. Elbaum is an interesting approach to teaching grammar. Elbaum encases grammar in a much more useful mantle by using real life examples of U. S. culture and history. Grammar is an important part of language, but it is technical, abstract, and boring. In order for a text to engage a student it must be interesting and relevant to their lives. I think Grammar in Context could be effective because it does this by integrating grammar into the real world. I thought the foreword by the author was very touching. She starts off by giving an example from her own life showing how important it is to include real life contexts into language learning. She tells of being a child and having not only having to explain the language to her Polish born parents but also the culture. This is a fitting start to a language text because; what is a language without culture. They are intrinsically linked. The text starts off with a review. I think this is important because ESL students are not always at the same place in every category of language learning. Placement tests do their best to place students in an appropriate level, but learning a language is not like other subjects. For example, if you miss the lesson on the Korean War in history class you would still be able to understand a lesson on the Vietnam War. Language is much more integrated. If you don’t have a strong foundation it is very difficult to progress. Having a review section in the beginning allows teachers to quickly find weaknesses in any fundamental areas, and address these problems in the beginning of the course. I liked that lesson one began with creating a resume and cover letter. A resume is a very technical but also very necessary composition for many ESL students. So often the people who emigrate to the U. S. are well educated professionals who are prevented from rising to their full potential because of a language barrier. The key to getting a good job is usually a good resume and by learning this skill early on ESL students who want a successful job will have one less obstacle. The basic setup of each chapter is user friendly. I like how the chapters begin with a text and the grammar focus of each chapter is highlighted in each text. This gives students a chance to learn deductively, and see grammar in use in real life situations. After the opening text the grammar rules are given and exercises are provided for practice. At the end of each chapter the lessons are summarized to give a final quick look at the content of the chapter. The next section â€Å"Editing Advice† seems very helpful to me. In this section examples are given of the grammar used incorrectly then corrected. I think correction is an important tool in learning. Knowing what you can’t do, or what is incorrect in a language is often as important as knowing what you can do. The last part of the chapter has an important section called â€Å"Outside Activities† this section provides activities that prompt students to look for examples of their grammar lessons in authentic texts outside of the classroom. â€Å"Outside Activities† is a vital section because one failing of all text books is the fact that they cannot stay current. Things are always changing so fast in life that it is impossible to include authentic texts that are up to date after the publishing process, the distribution process, and finally introduction into the classroom. By encouraging students to look outside the classroom the most recent and relevant examples of grammar in use are able to be incorporated into the educational process. The section on â€Å"Internet Activities† is similar but encourages students to use the computer to find grammar in context. This skill could be very useful for less tech savvy ESL students. Providing grammar in context is an important aspect of teaching because it takes a dull but necessary subject and makes it more relevant. ESL students are often very busy, and by combing lessons on grammar and U. S. culture kills to birds with one stone. It would be possible to teach grammar using irrelevant topics, but why would anyone want to do that when it’s so easy to incorporate real life contexts into everyday lessons. Word Count: 723

Free Essays on Willie Nelson

When Bob Dylan wrote â€Å"he who is not busy being born is busy dying,† he could easily have been talking about Willie Nelson. Willie Nelson is one of contemporary music’s most genuine icons. On the verge of reaching the 70’s, the singer, songwriter, guitarist and actor remains an upbeat creative soul. Nelson’s career spans over more than 35 years, making 100 albums, and spending a large majority of time on the road. Nelson’s life is easily portrayed on his first album for Island Records ‘Spirit.’ It was recorded with his friends and family in his home base studio Perdernales Studios, right outside of this very city, Austin, TX. Less is more is proved in the setting of Nelson’s Spirit, featuring a totally new crop of Nelson originals. It is a song cycle where the evasive simple setting brings an even greater depth and enchanting potency to the lyrics, which features another Texas legend Johnny Gimble on fiddle, sister Bobbie Nelson on piano, family member Jody Payne on rhythm guitar, and Nelson’s voice, songs and guitar. This soulsearching album on love and spirituality, uses country, traditional pop and gospel music to create something entirely original. ‘Spirit’ was made at a very significant time in Nelson’s career. The 1990’s was a decade where Nelson made the headlines many times. He had problems with the IRS (he settled his dept in 1993), a marijuana bust, and his departure from Col! umbia Records. In the recent years, he has recorded a string of critically acclaimed albums, such as ‘Across the Borderline,’ ‘Moonlight Becomes You’ and ‘Just One Love.’ He also recorded two other albums with the Highwaymen- Johnny Cash, Waylon Jennings and Kris Kristofferson. An alternative rock tribute album titled ‘Twisted Willie’ was also made. Nelson continues to tour with his band Willie Nelson & Family and the Highwaymen, as well. Nelson was the first country artist signed by Island Records in their ... Free Essays on Willie Nelson Free Essays on Willie Nelson When Bob Dylan wrote â€Å"he who is not busy being born is busy dying,† he could easily have been talking about Willie Nelson. Willie Nelson is one of contemporary music’s most genuine icons. On the verge of reaching the 70’s, the singer, songwriter, guitarist and actor remains an upbeat creative soul. Nelson’s career spans over more than 35 years, making 100 albums, and spending a large majority of time on the road. Nelson’s life is easily portrayed on his first album for Island Records ‘Spirit.’ It was recorded with his friends and family in his home base studio Perdernales Studios, right outside of this very city, Austin, TX. Less is more is proved in the setting of Nelson’s Spirit, featuring a totally new crop of Nelson originals. It is a song cycle where the evasive simple setting brings an even greater depth and enchanting potency to the lyrics, which features another Texas legend Johnny Gimble on fiddle, sister Bobbie Nelson on piano, family member Jody Payne on rhythm guitar, and Nelson’s voice, songs and guitar. This soulsearching album on love and spirituality, uses country, traditional pop and gospel music to create something entirely original. ‘Spirit’ was made at a very significant time in Nelson’s career. The 1990’s was a decade where Nelson made the headlines many times. He had problems with the IRS (he settled his dept in 1993), a marijuana bust, and his departure from Col! umbia Records. In the recent years, he has recorded a string of critically acclaimed albums, such as ‘Across the Borderline,’ ‘Moonlight Becomes You’ and ‘Just One Love.’ He also recorded two other albums with the Highwaymen- Johnny Cash, Waylon Jennings and Kris Kristofferson. An alternative rock tribute album titled ‘Twisted Willie’ was also made. Nelson continues to tour with his band Willie Nelson & Family and the Highwaymen, as well. Nelson was the first country artist signed by Island Records in their ...

A Funny Thing About William

A Funny Thing About William A Funny Thing About William A Funny Thing About William By Maeve Maddox US Social Security records indicate that the five most popular boys’ names in 1915 were John, William, James, Robert, and Joseph. In 2014, the top five were Noah, Liam, Mason, Jacob, and William. Not only has William remained a popular given name for 100 years, it has become doubly popular with the newcomer Liam. Liam is another version of William. Of Germanic origin, William is a compound of the Old German element vila, â€Å"will† or â€Å"resolution,† and helm, â€Å"helmet.† The name can be translated as â€Å"helmet of resolution† and occurs in different forms in different modern languages: German: Wilhelm English: William Irish: Ulliam (shortened to Liam) French: Guillaume Spanish: Guillermo Italian: Guglielmo Portuguese: Guilherme According to an article at MooseRoots (a genealogy research engine), in 2014, William was the most popular name given to newborn boys in 14 states, and Liam the top name in 17 states. The article suggests that William is more popular in the South and Liam in the North, but a closer look at the state-by-state statistics given on another part of the site shows that in several of the states in which Liam is number one, William is close behind. In eleven states, both William and Liam rank in the top three: Idaho Iowa Kansas Maryland Minnesota Missouri North Dakota Oklahoma Utah Virginia Wisconsin Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:85 Synonyms for â€Å"Help†3 Cases of Complicated HyphenationHow to Send Tactful Emails from a Technical Support Desk

Law of evidence Essay Example | Topics and Well Written Essays - 750 words

Law of evidence - Essay Example In this regard, different case laws are implied in the provided case with the aim of having effective evidences in accordance with the law. By reviewing the case study, it has been observed that there are two individuals named Albert and Bart, who were involved in the incident of a burglary in a bookstore. It has been expected that the burglary has taken place on 15th December 2013 at 10 pm. A witness named Mr. Bird gave the statement regarding this incident of robbery. The incident has taken place in a bookshop where the thieves have stolen 500 law books. The witness has also provided a description of one of the burglar. By this statement of the witness, police has been able to recognise a suspect who is expected to be a prime guilty of this robbery incident in the bookshop. After arresting the first suspect, police has started interrogating him by marinating the law and regulation. The first suspect Albert has been arrested from the nearest clinic where he has been having treatment of his wound caused during the incident or robbery. During the interrogation, DC Tracy has put the effort to confess the guilt from Albert, but he refused to do the same. In this context, the suspect has been urged for receiving the solicitor, but DC Tracy did not provide him the minimum chances to receive the facilities of a lawyer. After sometime, Albert confessed his involvement in this burglary incident and mentioned the name of the involvement of another person. Albert also agreed to disclose all the confidential evidence of his prior group in terms of getting the concession in his punishment from the court. However, DC Tracy has denied his request and become able to confess guilt, but suggested that his cooperation will be taken into account in the court at the time of sentencing. As per the theft act (Northern Ireland) 1969, the guilty of burglary needed to be

Scripture Assignment Example | Topics and Well Written Essays - 2000 words

Scripture - Assignment Example The section ends with a detailed development of three topics from the Dei Verbum. How did the Church settle on the 27 books of the New Testament? The early Church was prompted to come up with the 27 books of the New Testament by a number of factors. These factors were of, religious, socio-political, or cultural nature. A combination of these factors compelled the early Church leaders, as it were, to come up with the list of authentic and authoritative books in the New Testament. These factors are: Gnosticism: This was a sect of heretical believers who posed a great challenge to the early Christians on the teachings of the church. The central view of the Gnostic scholars was that, the elect souls are divine sparks temporarily imprisoned in the physical bodies as a result of precosmic catastrophe, and as such, these souls have a natural knowledge (gnosis) of their origin and destiny, and this natural knowledge will lead them to salvation. As it can be deduced from this position, for th e Gnostics, there was absolutely no need of an authoritative body of knowledge or traditions that would serve as a condition for salvation. Some of the Gnostic scholars were, Basilides, Carpocrates, and Valentinus and Marcion. The early Christians, therefore, had to come up with an authoritative body of knowledge that contained the teachings of their founder, JesusChrist, and the apostles, that would serve as a guide for their followers and that would enlighten the Christians against the heresies and the fallacies of the Gnostics. Montanism was another heretical religious sect that prompted the formation of the New Testament in the early centuries of Christianity. This Christian movement was a charismatic movement that claimed to be a religion of the Holy Spirit, and it was marked by ecstatic outbursts. This sect claimed that this kind of ecstatic outbursts was the only true form of Christianity. To counter this heretical movement and its teachings, the early church came had to come up with correct teachings of the Church which would act as a guide for its adherents. This led to the formation of the 27 books in the New Testament. Apart from the heretical teachings that precipitated the need for the formulation of the authoritative teachings of the Church, another phenomenon in form of persecution of Christians, further, necessitated the need for the articulation of the authoritative teachings of the Church based on the teachings of Jesus Christ and the apostles. When the imperial police started persecuting the Christians and demanding from the the teachings of Christianity, it became necessary for the Christians of the early Church to determine the correct teachings of Christianity, from a myriad of other teachings that claimed to be the true teachings of Jesus Christ and the apostles. This circumstance, therefore, led to the formation of the 27 books of the New Testament that constitute the authoritative teachings of the Church. Settling on the 27 books in th e New Testament Having been influenced by the above factors, the early Church set out to assemble the Christian books that contained the authentic teachings of Christianity. And to distinguish between the authentic and the inauthentic Christian books, the Church employed four guidelines (How the New Testament Canon was Formed, online). These guidelines

Hospitality Management With Tourism Essay Example | Topics and Well Written Essays - 2500 words

Hospitality Management With Tourism - Essay Example Client preferences and status also play a crucial role in fostering diversity within the hospitality industry, since products and services cannot be standardized. This paper provides insight into the UK hospitality industry by comparing two hospitality outlets, that is, a hotel and a restaurant, on the basis of diverse operational factors. Aim To examine the diverse operation factors implicated in provision of food, beverage and accommodation in the UK hospitality industry. Background Development of the UK hospitality industry can primarily be attributed to the growth and advancement of other economic sectors. For instance, the growth of manufacturing industries meant that individuals needed to leave cities for holidays. Advancement of the transportation sector, through improvement of railways, roads and air travel also means that there are easier, cheaper and faster ways for people to move from one point to another nationally or internationally. Other than the diverse economic and t ransport industries, hospitality is also linked to travelling for leisure or tourism. This is because; with increased per capita income, individuals have more disposable money and free time to travel for leisure. This has led to a significant rise in demand for accommodation, as well as, eating and drinking facilities. Hotels and restaurants are two of the most common hospitality outlets in the UK. The hotel sector is actually considered to be the largest in the UK and it comprised of a broad range of establishments. Hotels are categorized on the basis of their luxury, with the highest being five-star establishments, followed by lower class hotels, lodges or motels and finally, guest houses or bed and breakfast (B&B) places. Most hotels do not only offer accommodation, but food and beverages as well. In contrast, restaurants specialize in provision of food and beverages to customers. Just like hotels, eating establishments or restaurants can also be classified into several categorie s, including takeaway joints, fast-food eateries, popular catering outlets like coffee shops, mainstream catering and fine dining restaurants (Seba 65-70). The hotel under scrutiny in this case is The Halcyon, located in London’s Holland Park Avenue. The five-star hotel is compared to the Berners Tavern, a fine dining restaurant also Located in London, along Berners Street. Berners Tavern Company Background Berners Tavern was launched on 12th September 2013. Just like other new restaurants the eatery has drawn a lot of attention, especially because it was founded by Jason Atherton, a prominent chef behind other renowned restaurants in London. Berners Tavern was named after a hotel that was originally built on its site in the year 1908. The restaurant is located in Soho, a city  district of central London, which is currently famous for its nightclubs, restaurants and other entertainment establishments. This implies that the restaurant is strategically located since London re sidents, as well as, outsiders come to the place in search for fine dining, yet affordable eateries. Even though it has not been operational for a long period of time, Berners Tavern attracts a lot of clients and reservations are not easily secured. The restaurant is relatively big, capable of housing close to a hundred

Elasticity Of Demand And Economics Decision Making Economics Essay

Elasticity Of Demand And Economics Decision Making Economics Essay Extent or degree to which a demand or supply curve reacts to the change in price is called elasticity of that curve. This nature of curve varies with different nature of products means if a product is essential then change in price does not effect much on demand. On the other hand less essential product are quite sensitive to the price changes because opportunity cost of buying those product become too high. A good or service is said to be highly elastic if slight change in price leads to a sharp changes in quantity demanded or supplied. There are lots of products in the market which are not needed in our routine life. And a good or service is said to be highly inelastic if changes in price doesnt effect much on the quantity demanded or supplied. These are those product or services which are very much essential to our daily life. Price Elasticity of Demand It is defined as the percentage change in quantity demanded to the percentage change in price for a particular product or service. Demand is said to be elastic if change in price leads to a higher change in demand, in that case Price Elasticity of Demand (PED) would be more than one i.e PED > 1 P P D D Elastic demand PED>1 Q Perfectly Elastic Q Goods which comes under elastic category tend to have following characteristics They are luxury goods. They are very expensive like sports cars. Goods bought frequently. Goods with many substitutes in market. Price Inelasticity of Demand: Demand is said to be inelastic if the percentage change in price doesnt affect much on the demand of a product i.e. PED P P Inelastic demand PED Goods which come under inelastic category tend to have following characteristics: They are necessities. People are use to them means they are addictives like wine cigarettes. They have no or very few substitutes like petrol. They cost a small percentage of income and bought infrequently. In the short demand is usually more inelastic because it takes time to find alternatives. We can say if the price of chocolate increased demand would be inelastic as there is no alternatives, however if the price of mercury increased there are close substitutes in the form of other chocolates. Therefore demand would be more elastic. In broad there are three factors influencing the demands price elasticity: The availability of substitutes: This is the most important factor influencing the elasticity of a good or service. In general speaking more the substitutes the more elastic the demand will be. Income available to spend on goods: This factor affecting demand elasticity refers to the total a person can spend on a particular good or service. Now suppose price of orange juice goes up from $2 to $3 and the income remains the same. So the income that is available to spend on orange juice which is say $12 is enough for only 4 cans rather than 6. In other words consumer is forced to reduce his demand of orange juice. So if there is increase in price and at the same time no increase in available amount for that good or service then there will be elastic reaction in demand. Therefore demand will be sensitive to a change in price if there is no change in income. Time: Another important factor is time. If price of cigarettes goes up by 15%, a smoker with very few substitute start buying on daily basis instead of buying for a week or so. This suggests that tobacco is inelastic because change of price will not have a considerable influence on the quantity demanded. However if the smoker finds difficult to spend extra 15% and begins to get rid off smoking, the price elasticity of cigarettes for that consumer become elastic in long run. Market Structure: Every market has his own features on which it works or behaves. There are few features which we should consider while determining the market structure as First of all we should know the awareness of consumer about the market. We should know how knowledgeable our customers are. We should know how many firms are doing the same business; it tells us the extent of competition we are supposed to face. What type of product we are dealing with, whether it is coming in the category of necessary product or in the category of luxury product. Whether the entry in the market is easy or difficult and same is the case with leaving the market. Based upon these factors we decide whether the market is perfectly competitive or imperfectly competitive. In a perfectly competitive market there is no entry and exit barrier, we can enter or exit at any point of time from the market. Also in perfectly competitive market product is homogenous and there are large number of buyers and sellers. While in imperfectly competitive market there are very few buyers and sellers, very difficult to enter into and exit the market and at the same time there is monopoly of product. Market Structure of Airline Industry: Market structure which suits to Airline Industry is oligopoly market. In this type of market there are only 2-3 firms who dominate the market. Advertisement and marketing is very important in such type of markets. As there are very few firms, they know each other very well. They know strategies of each other. So they always consider their competitors, while making price strategies, because they just cant set the prices by themselves. They have to consider the pricing of their competitors as well. Although when one firm has a dominant position in the market the oligopoly may experience a price leadership. Firm having lower market share may forced to follow the pricing policy of dominant firm. As large amount of fixed cost is involved in this type of market so entry as well as exit is very difficult. There are basically three major theories about the oligopoly of pricing as under: These firms collaborate to charge the unique price and at the same time unique profit. These firms compete on price so that price as well as the profit will remain same as in competitive market. These firms had the price and profit in between of perfectly competitive and monopoly markets. Market Structure Seller Entry Barrier Buyer entry Barrier Number of Seller Number of Buyers Perfect competition No No Many many Oligopoly Yes No Very few many Monopoly Yes No Only one many Table for different market structure Yield Management: The basic concept of yield management is to provide right service to right person at the right price on right time. (Kimes, 1989: Weatherford and Bodily 1992). Now in case of Airline Industry we can define yield management as generating maximum revenue per seat by keeping customer satisfied. We can do this by applying different policies. As in every industry, customer is very important in this industry. Customer is paying quite an amount to get the services of this type of industry. So we have to take a very good care of customer as well. We have to provide good service right from the booking of ticket to leaving off the plane. The strategic points of yield management are four Cs namely, calendar, capacity, clock and cost and they all bound together with another C i.e. customer. Singapore Airlines is a great example of this. They take a great care of their customers. They keep data of each and every passenger travel with them. They not only provide excellent service but also maintain good and caring relations with customers. Firms compete for market share and demand from customers in many ways. We differentiate these ways into two major subheads i.e. Price Competition and Non-price Competition. We are considering New Zealand Airline Industry as an example Price Competition: Price competition involves increasing the demand by discounted the price. We increase our business in different ways as under: We can provide discounted tickets in the off seasons. We can provide ticket through some scheme like buy one ticket and get 50% discount on purchase of another ticket. This would definitely attract customers and at the same time would increase the revenue. Because there is no use of flying with vacant seat, its better to have customers with discounted tickets. We can also start pre booking scheme especially for our off season. We can launch scheme like discount on ticket booked 1-2 months before. This would enable us to know how much customer we have in our off season and we can make our further strategy according to that. If we still have very few bookings then we can offer some gifts, holiday package or so on booking to boom our sale. We can introduce new packages with our tickets. We can collaborate with few hotels to provide a complete holidays package to family, newly married couples teenagers. We can provide one way free travel, means a person can pay for one way and get the ticket for return as well. This will increase the revenue and at the same time enable us to get few loyal customers. Non- Price Competition: This is the focus on other strategies to increase the market share. There are various strategies which comes under this category as Advertisement and marketing is the major strategy which comes under this category. As there is huge investment involve in this type of industry so we want to get super normal profit out of this. Advertisement plays an important role in achieving this. We advertise and market our product or service in such a way that it put significant impact on customer. On line booking is another value added service. We can book our ticket from home and get our seat confirmed. This would help customer to make his plan well in advance and at the same time it is hassle free. This would enable them to get rid off agents as well as long queue. And apart from this it is 24 hours service. Locality card or points given to every customer, who keeps on adding and customer, will get a prize on reaching certain points. This enable customer to interest for his next trip from same airline.

Top Five Events in American History Essay -- essays research papers

Compared to others, America is a young country, a baby in many eyes. Despite its age though, The US has gone through some amazing changes through its historical events. Some of the events were large, such as the Revolutionary war and the civil war. Others meanwhile, were more subtle, like the Watergate scandal. Five events stand out as being the most important in Shaping America into what it is today. They are: the counterculture movement, the scandal at Watergate, World War One, the Holocaust, and the making of the Atomic bomb. #5: The counterculture movement. It began in the 1960’s as teens started to question the value system of the government. They turned away from the materialistic views of the older generation to make their own society, a kind of Utopia. Many of these teens had a higher education, were white, and from the upper and middle classes. Teens formed their own self sustained communities, growing their own food, and practicing different kinds of religious beliefs outside of the Judeo-Christian traditions. Drug use was very common, because it was thought to expand the mind and a person’s conscious. Clothing and Hair trends changed in this era also. The norm for hair length became longer while clothes were looser, the patterns bright and simple. The psychedelic tie dye pattern became popular during this age too, probably due to the drug use and so the hippies needed an easy way to entertain themselves. The largest of these communities was Haight-Ashbury, which is located in San Francisco. The sixties and the counterculture movement were important mostly to the social aspect of American life. Out of that era we got Hendrix, the Grateful Dead, and others that changed Rock music as we know it. Fashion trends ... ...ters in case of fallout. Wars have been waged in order to get other countries to stop the nuclear programs. An example of this is the Korean War, and also the current war on terror. They were the subject of the Cuban missile crisis. Nothing good has come of making the atomic bomb and sooner or later it will lead to our destruction. It surpasses the other events in importance because it still affects us today, mainly with the war on terror. Many events are important in America’s History. They define who we are as a country. Some of these events are positive while others are negative. It’s important to study them all, and try to learn from past mistakes. The top five discussed above are all important because they are a mix of good and bad. Some of the effects of these events are more subtle than other but they all are important in defining who we are as a country. Top Five Events in American History Essay -- essays research papers Compared to others, America is a young country, a baby in many eyes. Despite its age though, The US has gone through some amazing changes through its historical events. Some of the events were large, such as the Revolutionary war and the civil war. Others meanwhile, were more subtle, like the Watergate scandal. Five events stand out as being the most important in Shaping America into what it is today. They are: the counterculture movement, the scandal at Watergate, World War One, the Holocaust, and the making of the Atomic bomb. #5: The counterculture movement. It began in the 1960’s as teens started to question the value system of the government. They turned away from the materialistic views of the older generation to make their own society, a kind of Utopia. Many of these teens had a higher education, were white, and from the upper and middle classes. Teens formed their own self sustained communities, growing their own food, and practicing different kinds of religious beliefs outside of the Judeo-Christian traditions. Drug use was very common, because it was thought to expand the mind and a person’s conscious. Clothing and Hair trends changed in this era also. The norm for hair length became longer while clothes were looser, the patterns bright and simple. The psychedelic tie dye pattern became popular during this age too, probably due to the drug use and so the hippies needed an easy way to entertain themselves. The largest of these communities was Haight-Ashbury, which is located in San Francisco. The sixties and the counterculture movement were important mostly to the social aspect of American life. Out of that era we got Hendrix, the Grateful Dead, and others that changed Rock music as we know it. Fashion trends ... ...ters in case of fallout. Wars have been waged in order to get other countries to stop the nuclear programs. An example of this is the Korean War, and also the current war on terror. They were the subject of the Cuban missile crisis. Nothing good has come of making the atomic bomb and sooner or later it will lead to our destruction. It surpasses the other events in importance because it still affects us today, mainly with the war on terror. Many events are important in America’s History. They define who we are as a country. Some of these events are positive while others are negative. It’s important to study them all, and try to learn from past mistakes. The top five discussed above are all important because they are a mix of good and bad. Some of the effects of these events are more subtle than other but they all are important in defining who we are as a country.